Commonly Asked Questions

Shipping is $24.88 per shipment, and rose subscription deliveries ship free. We ship nationwide, direct from our farm in Ecuador, so your roses arrive fresh and beautiful.

We ship our roses straight from our farm in Ecuador to your door. Every order is cut to order, and our farmers carefully pack the roses into shipping boxes. They travel in refrigeration until they are loaded onto the delivery truck on the day of delivery, which keeps them as fresh as possible. Orders ship with FedEx or UPS, and you'll receive tracking by email as soon as your order leaves the farm.

We ship to any address in the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, Puerto Rico or international addresses.

We ship Monday, Tuesday, Thursday and Saturday, and roses arrive 3-5 days after they ship, depending on your location. We don't offer same-day, next-day or Saturday delivery. Your earliest available delivery date is shown at checkout, and you can choose any later date if you'd like your bouquet to arrive for a special occasion. For important occasions, we recommend scheduling delivery 1-2 days early.

If your order is still in the works, you are able to correct your address at RoseFarmers.com/Account

If your order has already shipped, we unfortunately cannot guarantee that we will be able to update your address.…but contact us at Support@RoseFarmers.com ASAP with your order number and we will do our best to work with our shipping partners to reroute your bouquet!

Severe weather and other factors can impact timing of delivery. We do not offer guaranteed delivery dates on orders that are delayed due to weather.

Weather is unpredictable and out of our control but we do want to ensure that you receive your order in good condition so please reach out to us should your flowers arrive wilted or damaged. Support@RoseFarmers.com

You should have received an email from Groupon at the time that you purchased the voucher. The email has a green box that says "redeem online". When you click this, the link will take you directly to our website. When you enter our site through this link, your redemption code will be automatically applied at checkout!

You can edit or cancel your subscription at any time prior to your order being shipped from your Rose Farmers account. Change frequency, skip or schedule your next delivery, adjust contents, or cancel. If you need assistance: Support@RoseFarmers.com.